Plain answers
You'll know what we're doing, why, and what it costs before we start. No jargon, no surprise invoices.
About us
A local IT team that answers the phone
Hensen IT Consulting provides managed IT support to businesses in Cambridge and the surrounding area, with one local team that knows your setup.
Our story
Built inside working businesses
We didn't learn IT in a call centre. Our team has spent years managing email, security, networks and in-house software for manufacturing, retail and office businesses, where downtime costs real money and staff can't wait days for a fix.
That experience shapes how we work. We keep systems documented, we patch on a schedule, we test our backups, and we explain things in plain language. When something does break, you talk to someone who already knows your setup.
Today we bring that same approach to independent businesses that want dependable IT without hiring a full-time department.
How we work
What you can expect from us
Security by default
Multi-factor sign-in, patching and tested backups are part of every plan, not an add-on you have to ask for.
Accountable and local
We're based in the Cambridge area and can be on-site when a problem needs hands, not just a remote session.
At a glance
Who we work with
Manufacturing
Retail
Professional offices
Distribution & warehousing
Multi-site groups
- Company
- Hensen IT Consulting
- Service area
- Cambridge and surrounding areas, including Kitchener, Waterloo, Guelph and Brantford, with remote support anywhere in Canada
- Best fit
- Businesses with 5 to 150 staff
- Platforms
- Windows, Microsoft 365, Exchange Online, Azure AD / Entra ID
- Support
- Remote, on-site, and after-hours maintenance windows
Let's see if we're a good fit
A short call is usually enough to tell. Tell us about your setup and what's been getting in the way.